Site Not Dead

18 Jan

Yes we are still here, unfortunately this Rigol fiasco has completely thrown a spanner in the work being done on the tablets.
No so much from the point of view of analysis of the product, but rather from having to deal with this sort of ‘trivial situation’ then having in blown out of all proportion by improper handling by the manufacturers ‘support’ people.

Seriously if your support is just going to offer the advice of ‘take it to a service center to update the firmware’ ,without any sort of proper analysis of the problem then you may as well not bother having or even paying support staff, especially as the American version of the Rigol Website allows users to download the firmware, but only if you ‘register’ , WHY can they not just SEND me the firmware ?!!!!!!!


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